Insights

Intelligence Hub

Engineering decisions, product thinking, and strategy notes from the Heaplex team.

Engineering

How US companies can work with offshore engineers without the usual headaches

Timezone gaps, communication friction, missed context — here's how the offshore engagement model actually works when it's done well, from a team that runs it daily.

Heaplex Engineering 9 min read
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Strategy

Custom software vs. off-the-shelf: how to actually decide

Neither answer is always right. Here's a practical framework for making the decision — with the real tradeoffs laid out honestly.

Heaplex Engineering 8 min read
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Salesforce

Why UK enterprises are choosing Indian Salesforce partners

The economics are obvious. What's less obvious is why quality has caught up — and what to look for in a partner that will actually deliver.

Heaplex Engineering 7 min read
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Strategy

What to look for in a custom software development partner

The wrong partner costs more than no partner. A practical checklist for evaluating software firms before you sign anything.

Vinodhini 10 min read
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Engineering

Building a multi-tenant SaaS platform: architecture decisions from AcademicGrid

Real technical decisions made during AcademicGrid build — tenant isolation strategy, PostgreSQL schema approach, why NestJS over Express, and how BullMQ handles queued jobs.

Heaplex Engineering 12 min read
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Product

Designing for two markets: how AcademicGrid runs in India and UAE on a single codebase

Regional configuration architecture, data residency decisions, and how curriculum differences between India and UAE are handled at the configuration level.

Heaplex Engineering 10 min read
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Strategy

What CTO-as-a-Service actually means – and when you need it

Real description of what Heaplex offers under this model, what problems it solves, and what it doesn't replace.

Vinodhini 8 min read
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